Job Summary
The Sales Executive is responsible for driving business growth by identifying and generating sales opportunities, building relationships with clients, and closing deals. The role involves understanding customer needs, presenting appropriate solutions, and working towards achieving sales targets.
- Minimum Qualification : Degree
- Experience Level : Entry level
- Experience Length : 2 years
Job Description/Requirements
- Identify new business opportunities and generate leads through various channels, including cold calling, networking, referrals, and digital marketing.
- Research and target potential clients in the market to increase the company's customer base.
- Build and maintain strong relationships with prospective and existing clients to foster long-term business partnerships.
- Arrange and attend meetings with prospective clients to discuss their needs, present products/services, and answer questions.
- Prepare and deliver effective sales presentations and proposals tailored to each client’s needs.
- Demonstrate the value of products/services to clients, focusing on how they solve customer problems or add value
- Manage the full sales cycle, from prospecting and lead generation to negotiation and closing deals.
- Collaborate with the marketing team to align strategies, campaigns, and product promotions.
- Follow up on leads and inquiries in a timely manner, ensuring that no sales opportunities are missed.
- Negotiate pricing, terms, and conditions with clients while ensuring that sales targets and company margins are met.
- Overcome objections and handle customer concerns to close sales successfully.
- Secure contracts and ensure that sales are finalized and documented accurately.
- Maintain contact with existing customers to ensure satisfaction and uncover new sales opportunities.
- Provide after-sales support, including troubleshooting, resolving issues, and ensuring the continued satisfaction of clients.
- Monitor client accounts to ensure timely payments, renewals, or up-sell/cross-sell opportunities.
- Maintain accurate records of all sales activities, client interactions, and deals in the company’s CRM (Customer Relationship Management) system.
- Provide regular reports to management on sales progress, forecasts, and performance against targets.
- Update sales pipelines and ensure that all sales documentation is properly filed and accessible.
- Stay informed on industry trends, competitor activities, and market developments to identify new opportunities and adjust sales strategies.
- Provide feedback to the product development and marketing teams on customer preferences and competitive positioning.
- Work closely with other departments, such as marketing, customer support, and operations, to ensure smooth sales operations and fulfillment.
- Provide valuable input into product offerings, promotions, and sales strategies based on customer feedback and market insights.
Requirements:
- A bachelor's degree in business, marketing, or a related field is preferred but not always required.
- Proven track record of sales success, ideally with 1-3 years of experience in a sales role.
- Experience in a specific industry (e.g., technology, healthcare, retail) may be preferred.
- Strong communication, negotiation, and interpersonal skills.
- Ability to understand customer needs and tailor solutions accordingly.
- Proficient in Microsoft Office and CRM software (e.g., Salesforce, HubSpot).
- Excellent time management and organizational skills to prioritize and manage multiple clients.
- Goal-oriented with the ability to work independently and as part of a team.
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