Sales Executive

Responsibilities:

• Customer Engagement: Welcome and interact with customers, understanding their needs and recommending suitable products from our collection.
• Online Communication: Respond promptly and professionally to customer inquiries via social media, email, and other digital channels.
• Social Media Management: Manage our social media accounts to engage with followers, promote products, and drive sales through digital outreach.
• Content Creation: Develop creative content for social media, including photos, videos, and captions that align with our brand image and attract potential buyers.
• Product Knowledge: Maintain an in-depth understanding of our products, their features, and benefits to effectively answer customer inquiries and provide expert advice.
• Sales Execution: Drive sales by demonstrating the value and benefits of our products, upselling when appropriate, and closing deals efficiently.
• Store Presentation: Ensure products are displayed attractively and that the store maintains a clean and inviting appearance.
• Strong relationships with customers to foster loyalty and encourage repeat business.
• Order Processing: Assist with processing orders, handling payment transactions, and coordinating product deliveries or pickups.
• Sales Targets: Work towards achieving individual and team sales targets while tracking and reporting progress regularly.
• Feedback Collection: Gather customer feedback to help improve our offerings and overall shopping experience.
• Promotions: Assist in executing marketing and promotional campaigns, both in-store and online, to boost sales.
• Team Collaboration: Work closely with other team members to ensure seamless operations and an exceptional customer experience.

Requirements:

• Educational Background: Minimum of a high school diploma; a bachelor's degree in business, marketing, or a related field is a plus.
• Experience: Proven experience in retail sales, customer service, or a similar role.
• Customer Service Skills: Strong interpersonal skills with the ability to engage and build rapport with customers.
• Digital Proficiency: Familiarity with managing social media platforms and creating engaging content.
• Communication Skills: Excellent verbal and written communication skills for customer interaction and content creation.
• Sales Acumen: Ability to identify customer needs, recommend products, and close sales effectively.
• Creativity: A flair for developing creative social media content, including photos, videos, and captions.
• Organization: Strong organizational skills to manage multiple tasks such as order processing, reporting, and promotions.
• Teamwork: Ability to collaborate effectively with team members to ensure smooth operations and achieve sales goals.
• Appearance: Maintain a professional and welcoming demeanor in alignment with the brand's image.
• Goal-Oriented: Motivated to achieve sales targets and contribute to team success.
• Flexibility: Availability to work varied shifts, including weekends and holidays, as required by the retail environment.
• Knowledgeable: Eagerness to learn and maintain comprehensive product knowledge to provide expert advice.
• Problem-Solving: Ability to handle customer concerns or complaints professionally and effectively.
• Technological Skills: Competence in using point-of-sale systems and digital tools for order processing and customer engagement.