Sales Executive – Retail/Wholesale Lagos

Responsibilities:

Sales Strategy Development:

• Establish sales goals, monitor sales performance, and implement strategies to improve sales.
• Activating retail Accounts PAN Nigeria.
• Design Customer Loyalty Programs
• Organizing promotional campaigns and events

Customer Relationship Management

• Demonstrate excellent Customer relational Skill
• Develop and implement customer engagement strategies

Team Management

• Possess strong Leadership Skills.
• Responsible for hiring, training, Coaching, mentoring, and motivating sales associates to ensure high performance and productivity.
• Ensure compliance with relevant laws, regulations, and policies.

Data Analysis

• Demonstrate analytical Skills, be conversant with Microsoft Excel applications, and be able to analyze Sales Data.
• Analyze customer data to assess buying behaviors and trends

Inventory Management

• Ensure proper stock levels to avoid stock-out or aging stocks within the Retail Channel
• Maintain inventory levels and merchandising displays

Profit and Loss

• The Retail Lead will be tasked with the responsibility of ensuring minimum profitability is met within the channel.
• Responsible for recovery of all Aging receivables under management.

Wholesale Lead Responsibilities

• Identify prospective customers by using business directories, following leads from existing clients, and attending trade shows and conferences
• Contact new and existing customers to discuss their needs and explain how specific products and services can meet these needs
• Help customers select products to meet customer’s needs, product specifications, and regulations
• Emphasize product features that will meet customer’s needs, and exhibit the capabilities and limitations of their products
• Answer customer's questions about the prices, availability, and uses of company products
• Negotiate prices and terms of sales  agreements
• Prepare and submit sales orders for processing
• Collaborate with colleagues to exchange information, such as information on selling strategies and marketing information
• Follow up with customers to make sure that they are satisfied with their purchases and to answer any questions or concerns they might have

Requirements and Skills

• 3+ years of proven sales experience within the retail and wholesale space leading and managing sales teams within the mobile phone and accessories industry
• Strong verbal and written communications
• Proficiency in Microsoft Office suite (Excel, Word, PPT and outlook)
• Excellent customer service and sales /closing  skills.
• Excellent interpersonal, phone and presentation skills.
• Good negotiation and problem-solving skills.
• Hands-on experience with a CRM software is a plus
• B.Sc/HND in marketing, communications, or related field.