Sales Manager - Female Luxury Wear

Job description

Sales Manager - Retail Store

Job description

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Responsibilities

• Achieve or exceed sales targets as set by Company Management. Uphold and ensure that the team adheres to the Company’s high professional and ethical standards.
• Develop comprehensive knowledge of our collection themes, product ranges, fits, and care instructions to enhance customer and team experience.
• Recruit, train, and develop new team members, motivating and coaching them to reach their full potential with regular performance feedback.
• Oversee staff schedules, manage performance issues, and address absenteeism as needed.
• Build and maintain accurate client reports, ensuring follow-up on client inquiries and sales opportunities while expanding the client base.
• Provide personalized shopping experiences that enhance customer satisfaction and loyalty.
• Organize and manage Studio events to engage clients and boost sales.
• Foster relationships with the local business community to expand brand visibility and establish partnerships.
• Collaborate with Managers to optimize stock management and turnover; participate in receiving, ticketing, stocking, and conducting inventory counts.
• Implement and manage opening and closing procedures to ensure Studio security and operational efficiency.
• Regularly analyze stock levels by category, theme, style, color, and size; collaborate with Operations Manager and Sales Associates to maximize Studio performance.
• Manage sales of seasonal collections to strategic partners, department stores, and independent retailers to achieve quarterly and annual sales targets.
• Develop and maintain long-term relationships with key partners, understanding their business models to drive sales, profitability, and brand equity.
• Monitor stock sales and implement actions to meet annual budgets; provide insights on partner performance and strategize to enhance sales outcomes.

Qualifications

• Proven experience in retail management, preferably within the luxury fashion sector.
• Strong leadership skills with the ability to motivate and develop a sales team.
• Exceptional customer service and relationship-building abilities.
• Excellent organizational and communication skills.
• Ability to analyze sales performance and develop effective strategies.
• Experience in managing e-commerce operations and building relationships with key retail partners.