Sales Relationship Officer

Responsibilities:

• Build and maintain strong relationships with existing and prospective clients to ensure customer satisfaction and loyalty.
• Identify and pursue new sales opportunities through cold calls and referrals.
• Input customers details in the CRM before processing transactions.
• Reach out to customer both active and inactive customers.
• Meet or exceed individual and team sales targets within set timelines.
• Maintain detailed and accurate records of customer interactions, sales activities, and transactions in the company CRM system.
• Actively promote the company’s services and value propositions to increase brand awareness.
• Prepare and submit timely and accurate sales reports and forecasts to the Sales Manager.
• Collaborate with other departments, including marketing and customer support, to ensure seamless customer experiences.
• Resolve client complaints or issues promptly, escalating to the Sales Manager when necessary.
• Perform other Customer service duties and other duties assigned to you by the supervisor

Requirements:

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• 2-3 years of experience in sales, customer service, or relationship management roles.
• Strong communication, negotiation, and interpersonal skills.
• Proven ability to meet and exceed sales targets.
• Familiarity with CRM software and sales tools is a plus.
• Proactive, self-motivated, and able to work independently and in a team environment.

Benefits:

• Competitive salary and performance-based incentives.
• Opportunities for professional growth and career development.
• Health and wellness benefits.
• Collaborative and inclusive work environment.
• HMO plan and pension inclusive

Location: Gbagada

Remuneration: NGN 120,000