Sales Representative
TMAsourcing Solutions
Sales
Job Summary
We are seeking a vibrant and sales-driven Sales Representative for a beauty retail brand in Akala, Ibadan. The ideal candidate will have experience in retail sales, preferably within the beauty industry (perfumes and skincare), and must be passionate about customer service, product knowledge, and exceeding sales targets. This role
- Minimum Qualification : OND
- Experience Level : Entry level
- Experience Length : 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Assist walk-in clients with product selection and provide personalized recommendations.
- Follow up with existing clients and maintain relationships through excellent service.
- Handle inquiries, resolve complaints professionally, and manage objection handling effectively.
- Meet or exceed daily/weekly/monthly sales targets and KPIs.
- Perform product demonstrations or sampling to educate and influence buying decisions.
- Stay updated with fragrance families, skincare ingredients, and product benefits.
- Confidently upsell and cross-sell products based on customer preferences and needs.
- Operate the POS system for sales and transaction processing.
- Support basic inventory management and restocking procedures.
- Assist in maintaining a clean, organized, and well-stocked display area.
- Educate customers on available loyalty/reward programs and encourage sign-ups.
- Create a memorable in-store experience that promotes repeat visits.
Requirements:
- Willingness to learn and communicate benefits of skincare and fragrance products confidently.
- Ability to build rapport quickly and create a great shopping experience.
- Proactive and confident in closing sales, driven by targets.
- Clear, friendly, and persuasive verbal communication.
- Well-groomed and presentable, consistent with the brand's image.
- Ability to resolve customer concerns with professionalism.
- Efficient at handling multiple clients, especially during high-traffic periods.
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