Sales Representative

Sales & Business Development:

• Identify potential customers and generate new leads through cold calling, networking, and market research.\
• Present and promote logistics services, including transportation, warehousing, supply chain management, and freight forwarding, tailored to meet the specific needs of clients.
• Negotiate contracts and pricing with clients to secure profitable deals.
• Maintain and manage an active sales pipeline, ensuring timely follow-ups and successful closure of sales.

Relationship Management:

• Build and maintain strong, long-term relationships with customers, ensuring high levels of satisfaction and retention.
• Regularly check in with existing customers to identify opportunities for additional services or upselling.
• Address and resolve any concerns or issues raised by clients promptly and professionally.

Market Intelligence:

• Stay informed about industry trends, competitor offerings, and market conditions to effectively position the company’s services.
• Analyze customer needs and provide tailored logistics solutions that enhance client satisfaction.

Collaboration with Internal Teams:

• Work closely with operations, customer service, and other teams to ensure smooth delivery of services to clients.
• Collaborate with the pricing and finance teams to ensure competitive pricing strategies align with company objectives.

Sales Reporting & Documentation:

• Keep precise and current records of sales activities, opportunities, and customer details in the company’s CRM system.
• Regularly provide sales forecasts, reports, and updates to management regarding performance in relation to targets.

Requirements:

• Education: A bachelor’s degree in Business, Sales, Logistics, or a related field is often preferred but not always necessary.
• Experience: 1-2 years of experience in sales, ideally within the logistics, transportation, or supply chain management sectors.
• Sales Skills: Excellent negotiation, persuasion, and communication abilities, with a knack for quickly building rapport with clients.
• Customer-Focused: A strong emphasis on understanding customer needs and providing effective solutions
• Product Knowledge: Familiarity with logistics services, including freight forwarding, warehousing, transportation, and supply chain management.
• Analytical Skills: Capability to evaluate customer needs, grasp market trends, and propose strategic sales methods.
• Time Management: Proficient in handling multiple prospects and clients while effectively prioritizing tasks.