Sales Service Representative

Sales Representative

Salary: 80,000-120,000 Naira+commission

Benefits:

- Commission paid monthly based on performance

- Transport subsidy

- Extensive career development opportunities

Job Descriptions:

- Make outbound calls or send messages to assigned customers to build solid and excellent relationships.

- Achieve sales targets and outcomes within the specified time frame.

- Develop and maintain relationships with new and existing clients.

- Present, promote and sell services using solid arguments to prospective customers.

- Proficiently grasp relevant job knowledge, promptly and accurately handle customer demands, and quickly and efficiently resolve user issues within specified time frames to enhance customer retention and satisfaction.

- Assist in resolving customer problems and provide real-time technical support for first-line troubleshooting.

- Proactively identify, summarize, and verify potential issues through clients’ feedback, pass on the problems to relevant departments for follow-up, or propose effective suggestions to assist in business optimization.

- Keep up-to-date with product knowledge, market trends, and competitors.

- Provide regular reports on sales activities, opportunities, and results.

- Handle tasks assigned by supervisors.

Job Requirements:

- Required language: English (MUST BE fluent in spoken and written).

- Candidate must have own device to work with.

- Fluency in Hausa, Yoruba, and Igbo is beneficial.

- At least 2 years experience working in Sales with sales targets.

- Excellent interpersonal and negotiation skills

- Demonstrates resilience under pressure, excellent problem-solving capabilities, and strong multi-tasking skills.

- Strong understanding of trading, investment, cryptocurrency, and futures markets.

- Empathetic and patient when dealing with challenging customer interactions.

- Experience working in fintech or other online industry will be an added advantage.

- Candidates will be working on-site in Abuja