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Sales Support Representative

Prime Interact Ltd.

Sales

Easy Apply
1 month ago

Job Summary

We are seeking a dedicated Sales Support Representative to join our dynamic team. As a key member of our sales department, you'll play a vital role in supporting our sales team and contributing to our continued success.

  • Minimum Qualification : Degree
  • Experience Level : Entry level
  • Experience Length : 2 years

Job Description/Requirements

Responsibilities:
  • Engage with interested leads who have shown interest by filling out forms, ensuring they receive prompt, friendly communication.
  • Qualify and follow up on leads, confirming their needs, providing detailed product or service information, and answering any questions.
  • Assist in closing deals, guiding prospects through the purchasing process, and ensuring they are comfortable with the decision.
  • Provide ongoing customer support by addressing inquiries or concerns, and making sure their experience with the solution is seamless.
  • Collaborate with the sales team, ensuring smooth handoffs and assisting in preparing quotes, proposals, or follow-up communications.
  • Maintain accurate records of client interactions in CRM systems, tracking progress and ensuring timely follow-ups.



Requirements:

  • Interpersonal Skills and Communication skills
  • Customer Support, Customer Service, and Customer Satisfaction skills
  • Ability to work independently and in a team
  • Strong problem-solving and decision-making skills
  • Experience in sales or customer support is preferred



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