Sales Support Representative
Prime Interact Ltd.
Sales
Advertising, Media & Communications
NGN
75,000 - 150,000
Easy Apply
4 weeks ago
Job Summary
We are seeking a dedicated Sales Support Representative to join our dynamic team. As a key member of our sales department, you'll play a vital role in supporting our sales team and contributing to our continued success.
- Minimum Qualification : Degree
- Experience Level : Entry level
- Experience Length : 2 years
Job Description/Requirements
Responsibilities:
- Engage with interested leads who have shown interest by filling out forms, ensuring they receive prompt, friendly communication.
- Qualify and follow up on leads, confirming their needs, providing detailed product or service information, and answering any questions.
- Assist in closing deals, guiding prospects through the purchasing process, and ensuring they are comfortable with the decision.
- Provide ongoing customer support by addressing inquiries or concerns, and making sure their experience with the solution is seamless.
- Collaborate with the sales team, ensuring smooth handoffs and assisting in preparing quotes, proposals, or follow-up communications.
- Maintain accurate records of client interactions in CRM systems, tracking progress and ensuring timely follow-ups.
Requirements:
- Interpersonal Skills and Communication skills
- Customer Support, Customer Service, and Customer Satisfaction skills
- Ability to work independently and in a team
- Strong problem-solving and decision-making skills
- Experience in sales or customer support is preferred
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