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Restuarant Supervisor

The Borough Lagos

NGN Confidential
Today
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Job Description/Requirements

Job Brief

We are seeking an experienced restaurant supervisor to join our team. In this role, you will be asked to perform a variety of managerial functions. This starts with providing our guests with a consistently high-quality dining experience. To do this, you will need to motivate our staff and demonstrate superior customer service skills.

Restaurant Supervisor Responsibilities:

  • Assist in the hiring and training of new employees as well as the continuous training of existing staff
  • Oversee both front and back of house operations, including wait staff, kitchen crew, and bussing staff
  • Maintain high-quality food standards
  • Oversee our kitchen staff’s compliance with all health code and sanitation requirements
  • Provide exceptional customer service and lead staff to do the same
  • Respond to customer complaints quickly and resolve them effectively
  • Develop strategies for improving our customers’ dining experience
  • Work with staff to project future needs for kitchen supplies, goods, and cleaning products
  • Maintain inventory of all needed supplies
  • Identify methods our restaurant can use to cut waste, decrease costs, and improve profits
  • Manage the work schedules of our restaurant’s staff

Restaurant Supervisor Requirements:

  • A degree in hospitality management or a related course
  • Previous supervisory experience in the hospitality industry preferred
  • Proven ability to work in a fast-paced setting
  • Strong multi-tasking skills
  • The physical ability to remain standing for long periods of time
  • Exceptional organizational, communication, and customer service skills
  • Strong managerial skills

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