Project Manager

The Project Manager will manage projects with top-down oversight throughout the entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline.

Responsibilities:

Project Management

• Plan and manage assigned deployment projects ensuring that they are successfully completed in accordance with established scope, timelines, budgets, risks management, quality and technical standards
• Coordinate and guide deployment projects throughout their project lifecycle. Prepare appropriate project plans with supporting documentation.
• Analyze the economics of project plans and provide actionable feedback relating to cost-benefit and return-on-investment standards
• Monitor overall project progress systematically including identification of risks, issues escalation, initiating contingency plans and corrective actions where necessary
• Manage project administration including required technical documentation as well as report in a clear and periodic manner on progress of projects
• Design guidelines and framework for managing the journey to customer success; ensuring that captured requirements and deliverables are efficiently deployed.
• Facilitate effective communication channels, collaboration and alignment with key stakeholders
• Assess project performance metrics to identify areas for improvement
• Establish clear escalation protocols for addressing issues that arise during the project lifecycle
  
  
  

External Stakeholder Management

• Act as the key contact person for clients or partners, maintaining regular communication to address needs and concerns
• Facilitate meetings with external stakeholders to review proposed modifications on project plans, ensuring appropriate approvals are obtained
• Work closely with clients to identify project risks and develop mitigation strategies
• Collaborate with external vendors to ensure alignment with project objectives and timelines
• Engage with regulatory bodies or compliance agencies as necessary to ensure project adherence to relevant regulations and standards
• Support growth teams by leveraging relationships to expedite collections
  
  
  

Internal Stakeholder Management

• Manage key internal stakeholders to ensure the required buy-in and support throughout the project lifecycle.
• Coordinate various managers and technical personnel during all project phases, from contract finalization, definition of Statement of Work through implementation and project close out.
• Coordinate project teams to support all aspects of project planning and execution activities with emphasis on defining and providing management reporting for schedule, milestones and deliverables, and quality metrics
• Communicate proactively with all relevant stakeholders to identify problems, create solutions, and implement enhancements to operational efficiency
• Review proposed modifications on project plans, including meeting with interested parties to ensure the appropriate approvals are obtained and changes required are accurately implemented within reasonable time line
  
  
  

Business Insight

• Provide technical input and support to strategic growth and commercial efforts
• Review user requirements and usability metrics to ensure customer satisfaction
• Collaborate with Product Development Teams other relevant teams in evaluating new technology and tools as opportunities for innovation, service excellence and improved methodology
  
  
  

Requirements

• Minimum 6 years' broad experience in managing deployment of technology related projects
• Extensive Experience deploying enterprise grade software
• Strong accountability and collaborative skills with a high degree of ethical standards and integrity
• Strong negotiation and conflict resolution skills
• Excellent communication, business presentation, persuasion and analytical skills
• Strong interpersonal skills and the ability to quickly establish credibility
• Advanced understanding of project management practices, methodologies, tools and techniques
• Focused and self-motivated approach to work
• High mathematical aptitude and strong problem solving skills
• Digitally savvy and proficient in the use of Microsoft Office, Project Management and work productivity tools
• First Degree is preferred
• Professional Qualification - PMP, PRINCE II - is preferred
  
  
  

Benefits

This role offers a competitive salary in a collaborative work environment with a dynamic and diverse team. We also offer tremendous potential with a growing global organization.

• Package includes guaranteed take home
• 20 days holidays + public holidays
• Enhanced Parental + Family Leave - 60 days paid Maternity Leave and 20 days paid Paternity Leave. Our Adoption Leave policy follows the similar arrangements.
• Health Insurance or Medical Allowance
• Robust Learning and Development Opportunities
• Team-building activities and social events
• Amazing team culture!
  
  

Helium Health is an equal opportunity employer, thus it is not biased in its employment to any race, colour, creed, religion, sex or physical disability