New
3 weeks ago

Job Summary

To establish, develop, and manage mutually beneficial relationships with customers by proactively anticipating and meeting customers’ needs at all times.

  • Minimum Qualification : Degree
  • Experience Level : Senior level
  • Experience Length : 6 years

Job Description/Requirements

Responsibilities:

Business Development:

  • Building and maintaining rapport with key clients; Hospitality, Corporate bodies, Fitness & Gym Outfits, Contractors, and Individuals, identifying new opportunities
  • Negotiate contracts for purchases and manage, renew, and review contracts as required to enable effective customer/supplier relations.
  • Develop and maintain relevant internal liaison, to optimize quality of service, business growth, and customer satisfaction.
  • Comply with performance objectives and targets provided.
  • Proactively liaise with the Inventory Team in obtaining the real-time inventory position.
  • Contribute towards developing new sales strategies/techniques to attract new customers to the showroom.
  • Participate in the planning and implementation of annual in- house exhibitions and conferences, as a deliberate sales/marketing strategy.


Team Management:

  • Support team members in pitching for and closing viable projects.
  • Compile Weekly Team Reports.
  • Present MPR reports on behalf of the Divisional Head when necessary.
  • Stakeholder Management
  • Identify and approach potential clients, and convert inquiries from potential clients to sales.
  • Manage or escalate as appropriate customer complaints.
  • Develop and cascade sales and marketing activities to ensure awareness of the company among target customer groups.
  • Prepare proposals and quotations for the provision of total bathroom solutions, working with the Bagno Technik team in preparing installation proposals.
  • Analyze customers’ needs and collect customers’ information to recommend products to improve sales.
  • Ensure clients are offered professional and quality service to increase sales.
  • Maintain comprehensive database information on all existing relationships and prospects in liaison with information systems, and financial control functions.
  • Maintain and develop relationships with new and existing customers in person and via telephone calls and emails.
  • Perform sales and marketing duties as directed by the Divisional head.


Requirements:

  • First Degree (B.Sc) in any discipline.
  • 6 - 10 years of relevant work experience
  • Job Knowledge
  • Product Knowledge
  • Knowledge of the Real Estate
  • industry
  • MS Office Proficiency
  • Financial Acumen


Critical Competencies:

  • Time management and prioritization
  • Prioritization & Multitasking
  • Active Listening
  • Communication skills
  • Attention to detail
  • Planning & Organizing
  • Interpersonal Skills
  • Customer Service Skills
  • Sales Skills
  • Team Leadership


Persona:

  • Friendly, creative, patient, and empathetic
  • An inclination to serve or help others
  • Quick Learner
  • Able to handle physical exertion
  • Drive for Results
  • Initiative & Resourcefulness
  • Diligent and Energetic


Locations: Lagos and Abuja

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