Immediate Start
1 month ago

Skills Required

customer service administrative problem-solving

Job Summary

We are seeking to hire an experienced and skilled Service Manager to join our team. The ideal candidate will be responsible for managing the day-to-day operations of the workshop, including scheduling and prioritizing jobs, managing technicians and admin staff, and ensuring that all customers receive exceptional service.

  • Minimum Qualification : Degree
  • Experience Level : Mid level
  • Experience Length : 3 years
  • Working Hours : Full Time

Job Description/Requirements

Responsibilities:

  • Supervise technicians and admin staff, providing training and development opportunities.
  • Manage day-to-day operations of the workshop, including scheduling and prioritizing jobs.
  • Collaborations with the management team to develop and implement business strategies.
  • Implement and maintain a quality control process to ensure that all work is completed to the highest standards.
  • Monitor and control workshop costs, including labor, parts, and overheads.


Requirements:

  • Degree in Mechanical Engineering, Automotive Technology or equivalent experience
  • Minimum of 3+ years' of experience in service management role, preferably in a mechanic workshop or similar industry
  • Proficient in utilizing workshop management software, diagnostic tools, and specialized machinery to optimize efficiency and productivity.
  • Excellent leadership, communication, and problem-solving skills.

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