Site Operations Engineer

Responsibilities:

• Leadership & Team Management: Lead and manage the day-to-day operations of the Awka office, ensuring that all processes run smoothly and efficiently.
• Operational Oversight: Oversee all operational aspects of the site, including facility management, IT infrastructure, security, and ensuring operational procedures are adhered to.
• Team Development: Foster a high-performing team environment by providing guidance, support, and training to technical and non-technical staff.
• Project Management: Coordinate and manage multiple operational projects to ensure timely delivery and alignment with company goals.
• Technology Integration: Work closely with the IT department to ensure the seamless integration of software, tools, and technology solutions that support operational efficiency.
• Travel: Coordinate with global offices and teams to ensure operational consistency across regions. Be prepared for both national and international travel to support operational needs.
• Vendor & Stakeholder Management: Manage relationships with vendors, suppliers, and external service providers, ensuring that contractual agreements are maintained and deliverables met.
• Compliance & Risk Management: Ensure that all operations comply with company policies, health and safety standards, and regulatory requirements.
• Problem Solving & Troubleshooting: Identify potential operational risks or bottlenecks and take a proactive approach to resolve them, ensuring minimal disruption to business processes.
• Reporting & Metrics: Generate and maintain operational reports, tracking key performance indicators (KPIs) to assess and optimize site performance.

Requirements:

• Bachelor's degree in Engineering, Information Technology, Operations Management, or a related field.
• Proven experience in site operations management, preferably in a software or technology-driven environment.
• Strong leadership abilities with experience leading and mentoring teams operationally.
• A deep understanding and passion for technology, including familiarity with IT systems and operational software solutions.
• Excellent project management skills, with the ability to juggle multiple tasks and priorities simultaneously.
• Strong problem-solving skills and the ability to remain calm and decisive in high-pressure situations.
• Experience in managing cross-functional teams and working closely with technical and non-technical stakeholders.
• Strong interpersonal and communication skills, with the ability to work effectively across cultures and time zones.
• Willingness to travel nationally and internationally as needed.

Preferred Skills:

• Experience with facility management and understanding of health and safety regulations.
• Familiarity with operational tools such as enterprise resource planning (ERP) software, ticketing systems, and collaboration tools.
• Knowledge of risk management and business continuity planning.

Personal Attributes:

• A passion for technology and continuous learning.
• Strong organizational and time-management skills.
• Ability to inspire and lead teams toward common goals.
• Excellent communication skills and attention to detail.

Location: Awka, Anambra State

Work Mode: On-site

This role offers an exciting opportunity to contribute to the success of a fast-growing technology company, leading operations in a key regional office while engaging with teams globally.