Immediate Start
New
1 week ago
Skills Required
Ads campaign Content Creation Social Media Marketing Customer Service Communication SkillsJob Summary
As a Social media Officer, you are required to optimize the company's online presence, ensure high visibility of products/services, attend to customers' concerns online, and create a wide range of publicity on different social media pages.
- Minimum Qualification : Degree
- Experience Level : Entry level
- Experience Length : 2 years
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Increased the brand’s social media following
- Generate more engagement on social media posts through strategic content creation.
- Implement a social media advertising campaign to increase Instagram, Facebook, TikTok, and website traffic.
- Improved the brand’s social media conversion rate through targeted ad campaigns.
- Develop and execute a social media strategy that leads to an increase in sales.
- Grow the company’s Instagram follower's rate
- Optimized posting schedules.
- Implement a user-generated content strategy that increases engagement
- Create a social media content calendar to increase content production efficiency.
- Monitor and tracked social media analytics, providing monthly reports that demonstrate growth in key metrics
- Develop and managed social media giveaways
- Handle social media crises, mitigating negative sentiment and maintaining brand reputation.
- Implement a customer service strategy on social media
- Collaborate with cross-functional teams to leverage social media for product launches.
- Implement a social media influencer tracking system.
- Develop and execute a social media contest
- Respond politely and promptly to customers' inquiries in a professional manner.
- Take pictures of inventories and upload them.
- Conduct brief fun interviews with buying customers
Requirements:
- Must have proficiency in the use of social media platforms
- Content creation skills
- Little knowledge of CapCut or merging videos
- 2-3years of experience
- Proximity to location is key
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