Store Manager

Responsibilities:

• Leadership & Staff Management: Hire, train, and supervise a team of sales associates and support staff. Foster a positive and productive work environment, ensuring team members are motivated, well-trained, and equipped to perform their roles.
• Sales & Customer Service: Lead by example to ensure high levels of customer service. Assist customers in selecting furniture and home decor, and resolve any issues or complaints promptly. Meet and exceed sales targets and drive the store’s overall performance.
• Operations & Inventory Management: Oversee day-to-day store operations, including maintaining proper stock levels, organizing the sales floor, and ensuring that inventory is properly managed and displayed. Perform regular stock checks and ensure accurate product availability.
• Visual Merchandising: Ensure that the store is well-presented and visually appealing, adhering to the company’s merchandising standards. Maintain and refresh floor displays to highlight seasonal and promotional products.
• Sales Strategy & Performance: Analyze sales trends and implement strategies to increase revenue and achieve store targets. Monitor performance metrics and provide coaching to the sales team to improve results.
• Budget & Financial Management: Oversee store budgets, manage expenses, and ensure cost-effective operations. Prepare reports on sales performance, expenses, and other financial aspects for upper management.
• Customer Relations & Retention: Build and maintain strong relationships with customers. Handle customer concerns and complaints professionally, ensuring high levels of customer satisfaction and retention.
• Health & Safety Compliance: Ensure the store adheres to health, safety, and legal regulations. Maintain a clean, safe, and organized environment for both customers and staff.

Requirements:

• Proven experience as a Store Manager or Assistant Manager in a retail environment, preferably in furniture or home decor.
• Strong leadership, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills with a focus on customer service.
• Ability to motivate and manage a team to meet and exceed sales goals.
• In-depth knowledge of retail operations, sales techniques, and merchandising principles.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Strong analytical skills with the ability to review and interpret sales data and trends.
• Flexibility to work weekends, evenings, and holidays as needed.
• Proficient in basic computer software, POS systems, and other retail management tools.

Location: Orchid Road, Lekki

Remuneration: NGN 200,000