Store Manager

Responsibilities:

• Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.
• Seek ways to better promote the store, the product line and service within the store.
• Manage all controllable costs with a view to maintaining profitability.
• Complete store administration and ensure compliance with policies and procedures.
• Maintain outstanding store condition and visual merchandising standards.
• Develop and arrange promotional material and in-store displays.
• Prepare detailed reports on buying trends, customer requirements, and profits.
• Manage store budget and update financial records.
• Handles key and alarm code for opening and closing the store.
• Propose innovative ideas to increase market share.
• Conduct personnel performance appraisals to assess training needs and build career paths.
• Deal with all issues that arise from staff or customers (complaints, grievances etc).
• Creates awareness and ensures the goods receiving operations are executed excellently according to the BP for Receiving Goods.
• Checks the SKU data parameters and its actuality frequently.
• Ensures all spaces (front and back office) and equipment are clean and hygienic in accordance with Food Safety Plan / HACCP.
• Receives inspectors or representatives from the authorities in a professional, cooperative way.

Requirements:

• BSc/HND in business administration, sales or other relevant field 
• At least 2 years’ experience in retail store operations
• Strong leadership and customer management abilities
• Excellent organizational skills and staff planning skills
• Excellent operational-logistic skills for the daily ordering and processing of assortment
• Excellent operational-financial skills to manage the costs and budgets
• Excellent interpersonal and communication skills
• A desire for continuous business improvement and professional development
• Ability to multitask and oversee the whole store operation