Store Operations Manager

Responsibilities:

• Manage retail staff and people working on the floor.
• Ensure pricing is correct & appropriately displayed.
• Oversee proper shelf display based on the Store Planogram.
• Assist HR & Store Supervisors in Coaching, counselling, and training Shopfloor Staff.
• Evaluate on-the-job performance.
• Identify current and future trends that appeal to consumers.
• Ensure merchandise is clean and ready to be displayed.
• Maintain inventory and ensure items are in stock.
• Keep up with fluctuating supply and demand.
• Ensure promotions are accurate and merchandised to the company’s standards.
• Utilize information technology to record sales figures, for data analysis and forward planning.
• Ensure standards for quality, customer service, and health and safety are met.

Requirements:

• Bachelor’s degree in Business Management or equivalent related degrees in social sciences.
• Ability to manage people, improve operations, and maintain a healthy culture.
• Demonstrated leadership and decision-making skills.
• Strong organizational, communication, and interpersonal skills.
• Team-oriented thinking and action; Flexibility and adaptability to changing situations.
• High proficiency in the use of Microsoft Office tools.
• Detail & Result orientation; Must be able to identify and resolve problems promptly.