Supermarket Manager

• Overseeing daily operations of the supermarket and restaurant, ensuring smooth functionality.
• Monitoring inventory levels and ensuring timely restocking of products and ingredients.
• Managing vendor relationships and negotiating contracts to maintain supply.
• Recruiting, training, and supervising staff in both the supermarket and restaurant.
• Scheduling staff shifts to meet operational demands efficiently.
• Addressing employee concerns and resolving workplace conflicts.
• Ensuring excellent customer service standards in both settings.
• Addressing customer complaints and ensuring prompt resolution.
• Developing strategies to improve customer satisfaction and loyalty.
• Monitoring budgets, revenue, and expenses.
• Setting and meeting financial targets for both the supermarket and restaurant.
• Analyzing sales trends to improve profitability.
• Creating and implementing promotional strategies to attract and retain customers.
• Coordinating events or offers that drive traffic and sales in both the supermarket and restaurant.
• Ensuring all operations adhere to health and safety regulations.
• Conducting regular inspections to maintain cleanliness and compliance.
• For the restaurant: planning and updating menus based on customer preferences and trends.
• For the supermarket: ensuring diverse and in-demand products are available.
• Reviewing performance metrics and identifying areas for improvement.
• Implementing strategies to boost efficiency and employee productivity.

Requirements:

• Proven experience in managing retail or restaurant operations.
• Strong leadership and communication skills.
• Excellent problem-solving and decision-making abilities.
• Proficiency in inventory and financial management tools.
• Knowledge of industry trends and customer preferences.