Supervisor

Responsibilities:

Team Management:

• Supervise day-to-day activities of employees and monitor their performance.
• Delegate tasks to team members based on their skills and experience.
• Provide guidance and support to team members to help them achieve their goals and overcome challenges.
• Conduct performance reviews and provide constructive feedback.

Training and Development:

• Train new employees and ensure they understand their roles and company procedures.
• Organize ongoing training sessions to enhance team skills and knowledge.
• Identify team development needs and help employees advance their careers through continuous learning.

Performance Monitoring:

• Track team performance metrics and ensure that goals and deadlines are met.
• Identify areas for improvement and implement corrective actions where necessary.
• Address any issues related to attendance, productivity, or performance.

Problem Solving and Conflict Resolution:

• Act as the first point of contact for resolving employee concerns or issues.
• Mediate conflicts and ensure a harmonious work environment.
• Make decisions to address challenges, ensuring minimal disruption to operations.

Compliance and Safety:

• Ensure all employees comply with company policies, procedures, and safety standards.
• Conduct regular inspections to maintain a safe and productive workplace.
• Handle any workplace accidents or incidents following company protocol.

Reporting and Administration:

• Maintain accurate records of team performance, attendance, and issues.
• Report to higher management about team progress, challenges, and achievements.
• Ensure all necessary reports (e.g., production, safety, attendance) are completed on time.

Customer Service (if applicable):

• Ensure the team meets or exceeds customer expectations.
• Address customer complaints or feedback that require immediate attention.

Requirements:

• High school diploma or equivalent; a degree or specialized training may be preferred in certain industries.
• Previous experience in a supervisory or leadership role is typically required.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Problem-solving and decision-making skills.
• Ability to handle stressful situations and multitask effectively.
• Basic knowledge of relevant tools, systems, or software.

Location: Port-Harcourt

Remuneration: NGN 80,000

Work Schedule: Work two weeks in a month

Note: There will be two weeks training.