Tech Sales Executive (SAAS)

Responsibilities:

• Contacting existing and new customers to explain the advantages of buying their company’s products or services. 
• Communicating with customers before and after a sale.
• Delivering presentations to persuade customers to buy new products or services.
• Processing sales transactions and operating the cash register.
• Resolving customer complaints and concerns.
• Provide detailed information and support on product capabilities.
• Being the deal owner for all your new deals in the funnel.
• Closing deals (80% of your time) but also some lead development.
• Transferring deals to account management after closing.
• Providing technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale.
• Advising on software features and how they can be applied to assist in a variety of contexts such as accounting, manufacturing or other specialist areas.
• Working with the team to develop new sales and marketing strategies.
• Creating detailed proposal documents and presenting them to clients.
• Setting up new sales approaches like data driven sales and partnering.
• Continuously providing feedback from prospects to the marketing and product teams.
• Maintaining an in-depth understanding of the company’s products or services to advise and make suitable recommendations to customers.
• Attending conferences to understand industry trends.
• Collaborating with senior executives to devise customer engagement strategies.
• Developing research methods to gain insight into customer values, needs and current opinions about the company.
• Analyzing customer satisfaction data to identify the company's current strengths and weaknesses.
• Using data to develop new strategies to improve customer relations.
• Writing reports that showcase current customer relations and suggest future strategies to promote business growth.
• Implementing new customer service strategies by training mid-level managers in new customer engagement techniques.
• Using and integrating new technologies into the business' customer service strategy.
• Understanding Customer Concerns.

Requirements:

• Minimum of 3 years experience
• Ability to use AI Smartly, to create a business profile or product document using various IT tools.
• Ability to Sell.
• Outstanding communication and presentation skills.
• Ability to use Office Suite proficiently.
• Good looking.

Work Mode: Remote (Company is based in Awka)

Remuneration: NGN 150,000 - 200,000 Monthly