Technical Manager

• Provide daily IT support for hotel operations, ensuring smooth functionality for over 200 internet users, including monitoring workstations and optimizing bandwidth utilization.
• Develop, implement, and monitor security protocols to safeguard the hotel's IT systems, performing regular diagnostic tests and debugging procedures to prevent and address potential threats.
• Design and oversee the installation and maintenance of critical IT infrastructure, including CCTV systems, radio routers, and access points, to ensure reliable connectivity and security across the property.
• Stay updated on emerging IT trends and recommend technological advancements to enhance the hotel's operational efficiency and guest experience.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 1+ years of experience in IT management, preferably in the hospitality industry.
• Strong knowledge of IT infrastructure, including networking, security systems, and hardware.
• Proficiency in diagnosing and troubleshooting IT issues.
• Familiarity with bandwidth management and optimization techniques.
• Excellent problem-solving and decision-making skills.
• Strong communication and interpersonal abilities.
• Ability to work under pressure and manage multiple projects simultaneously.
• Up-to-date knowledge of IT trends and best practices.
• Proficiency in Mikrotik Winbox for router configuration and network troubleshooting.
• Strong understanding of networking concepts including TCP/IP, VLANs, firewalls, and Wi-Fi systems.
• Knowledge of hardware diagnostics and repair.
• Familiarity with hotel management systems (e.g.Biodux) is a plus.
• Excellent problem-solving, communication and interpersonal skills