Telecommunications Technician

Telecommunications Technician Job Description

Telecommunications Technicians Establish Communications Systems By Installing, Operating, And Maintaining Voice And Data Telecommunications Network Circuits And Equipment.

Telecommunications Technician Duties/Functions/Responsibilities

Plans network installations by studying customer orders, plans, manuals, and technical specifications; ordering and gathering equipment, supplies, materials, and tools, assessing installation site; preparing an installation diagram. Maintains safe work environment by following codes, standards, and legal regulations. Establishes voice and data networks by running, pulling, terminating, and splicing cables; installing telecommunications equipment, routers, switches, multiplexors, cable trays, and alarm and fire-suppression systems; building ironwork and ladder racks; establishing connections; programming features; establishing connections and integrations; following industry standards; activating remote access tools; coordinating with contractors. Verifies service by testing circuits, equipment, and alarms; identifying, correcting, or escalating problems. Maintains network by troubleshooting and repairing outages; testing network back-up procedures; updating documentation. Maintains customer rapport by listening to and resolving concerns; answering questions. Documents network by labeling and routing equipment and cables; recording configuration diagrams and specifications. Keeps supplies ready by inventorying stock; placing orders; verifying receipt. Updates job knowledge by participating in educational opportunities; reading technical publications.