Telephony Sales Agent

Responsibilities:

• Handle outbound sales calls in a professional and courteous manner.
• Promote and sell products or services to potential and existing customers.
• Meet and exceed sales targets and key performance indicators (KPIs).
• Build and maintain strong relationships with customers through effective communication and follow-up.
• Use persuasive sales techniques to negotiate and close deals.
• Provide accurate information about products, services, and promotions.
• Address customer inquiries, resolve issues, and ensure customer satisfaction.
• Maintain detailed records of customer interactions and sales activities in the CRM system.
• Stay updated on product knowledge, sales strategies, and industry trends.
• Collaborate with team members and supervisors to achieve team goals.

Requirements:

• Fluency in English: Ability to speak clearly, confidently, and fluently.
• Excellent Sales Skills: Proven ability to persuade, negotiate, and close sales.
• Communication Skills: Strong verbal and written communication skills.
• Customer-Centric Approach: Ability to build rapport and maintain positive relationships with customers.
• Goal-oriented: Driven to meet and exceed sales targets.
• Tech-Savvy: Proficient in using CRM systems, telephony tools, and Microsoft Office.
• Resilience: Ability to handle rejection and remain motivated.
• Team Player: Willingness to collaborate and contribute to team success.
• Degree in any field of study. Having a degree in Mass Communication, English, Literature or related Field may be a plus

Benefits:

• Continuous Training and Development: Regular workshops, certifications, and skill-building programs to enhance your sales expertise and career growth.
• Exposure to International Clients: Work with global brands and gain insights into the international corporate world.
• Competitive Compensation: Attractive salary packages with performance-based incentives.
• Career Advancement Opportunities: Clear pathways for growth within the organization.
• Inclusive Work Environment: A diverse and supportive workplace that values teamwork and innovation.
• Work-Life Balance: Flexible schedules and wellness programs to support your personal and professional life.