New
2 days ago
Job Summary
The Telesales Officer will engage with potential and existing customers, understand their needs, provide product information, and guide them through the sales process. The goal is to consistently meet or exceed sales targets while ensuring customer satisfaction.
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 1 year
Job Description/Requirements
Responsibilities:
- Lead Generation & Cold Calling: Identify and qualify prospects based on interest in renewable energy solutions.
- Tele-sales: Make outbound prospecting calls to potential or existing customers to inform them about a product or service using scripts
- Customer Engagement: Engage potential customers in meaningful conversations, educate them, and respond to their inquiries to understand their energy needs.
- Follow up on customer leads and ensure all questions and concerns are addressed in a timely manner.
- CRM Management: Maintain accurate records of all sales interactions and transactions in the CRM system.
- Collaboration with other Teams: Work closely with the sales and marketing teams to align efforts and maximize sales opportunities and provide feedback on customer interactions, preferences, and market trends to inform marketing and product development strategies.
- Product Knowledge: Stay up-to-date with the company’s renewable energy product portfolio, features, benefits, and competitive advantages.
- Customer Relationship Management: Build and maintain strong relationships with potential and existing customers.
- Reporting: Prepare and submit daily, weekly, and monthly sales reports to the sales manager; provide insights and suggestions for improving tele-sales processes and customer engagement.
- Set up appointments: Schedule meetings with prospective clients for the sales team.
Requirements:
- Minimum of an HND/BSc. in Communications, Business Administration or other related fields.
- At least 1 year of cognate experience as a call center or tele-sales person
- Excellent in spoken and written English
- Teachable and curious
- Problem solver, organized, and self-starting
- Excellent listening, people management, communication, and negotiation skills
- Experience using Microsoft Office (Excel, PowerPoint, and Word)
- Experience using virtual meeting platforms such as Zoom and Google Meeting
Why should you work for us?
- Innovative Solutions: We are at the forefront of innovation, offering cutting-edge solutions that empower businesses to thrive in a rapidly evolving marketplace. Joining our team means representing innovative products and services that make a real difference for our clients.
- Uncapped Growth Potential: We believe in investing in our people and providing ample opportunities for growth and advancement, and you'll have the support, resources, and mentorship you need to succeed and reach new heights.
- Dynamic Team Environment: Our team is composed of driven individuals who thrive in a collaborative and dynamic environment. We foster a culture of teamwork, creativity, and continuous learning where every voice is valued and every idea is encouraged.
- Competitive Compensation: We recognize and reward hard/smart work and success. Our team enjoys a competitive compensation package, including a base salary and other incentives designed to recognize and celebrate achievements.
- Opportunity to Make an Impact: Your contributions matter. As part of our team, you'll have the opportunity to make a meaningful impact, not only for our company but also for our clients and partners. Your efforts will help drive growth, innovation, and success for everyone involved.
Remuneration: NGN 100,000
Location: Ikeja, Lagos
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