Telesales Officer
Nuts About Cakes Limited
Sales
Job Summary
As a Telesales Officer, you are responsible for generating sales virtually. You are to respond to all online customers via all our channels. This is to ensure that sales are made and the goals of the company is achieved.
- Minimum Qualification : HND
- Experience Level : Entry level
- Experience Length : 2 years
Job Description/Requirements
- Attend to customers' orders via phone and email.
- Attend to other branches orders sent via phone or email.
- In-charge of printing edible pictures for cake decoration.
- Cake consultation i.e. attending to customers when they come into place orders
- Provide consultation for customers enquiring about cakes.
- Understand and be able to explain pricing for all types of cakes and pastries.
- Understand and be able to explain in detail, cake variations.
- Ensure customers understand in detail, cakes ordered.
- Guide customers to make good choices when purchasing cakes.
- Work with sales department to ensure customers are attended to promptly.
- At least SSCE/OND degree holder
- Must be Computer Literate
- Must be able to take and make phone calls
- Must be able to communicate well in English (both written and spoken)
- Must be able to attend to emails
- Must be a fast learner and ready to learn
- Must be a team player
- Must be able to work on shift basis
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