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4 days ago

Skills Required

Telesales Confidence Fluency in English Language Articulate

Job Summary

We are looking for a Telesales Marketer to help contact potential and existing customers via phone to promote products or services and secure sales.

  • Minimum Qualification : HND
  • Experience Level : Entry level
  • Experience Length : No Experience/Less than 1 year
  • Working Hours : Full Time

Job Description/Requirements

Responsibilities:

  • Contact potential and existing customers via phone to promote products or services and secure sales.
  • Identify customer needs, provide product information, and offer solutions tailored to their requirements.
  • Build and maintain positive customer relationships through effective communication and follow-ups.
  • Achieve assigned sales targets by closing deals and upselling or cross-selling where appropriate.
  • Record customer interactions, feedback, and sales progress in the CRM system accurately.
  • Address customer inquiries and objections professionally to ensure satisfaction and build trust.
  • Collaborate with the sales team to optimize marketing strategies and meet business objectives.
  • Stay updated on product knowledge, market trends, and competitor offerings to enhance sales efforts.


Requirements:

  • Previous experience in telesales in B2C is preferred, but not essential.  
  • Professional and confident telephone manner.  
  • Excellent customer service skills.  
  • Confident in approaching customers on an outbound basis.
  • Objection handling.  
  • Self-driven with a determination to succeed. 
  • The ability to understand the client's needs and qualify clients with a series of questions. 
  • Maintaining your pipeline of calls and updating the system. 
  • Adaptable to change within the business needs. 

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