Travel Associate

Responsibilities:

• Assist clients in planning, booking, and managing domestic and international travel itineraries.
• Provide up-to-date information on visa requirements, travel restrictions, and entry procedures for various countries.
• Stay informed about current travel trends, restrictions, and guidelines to offer accurate and timely advice.
• Maintain strong communication with clients through phone, email, and other channels, ensuring prompt responses and exceptional service.
• Handle travel-related issues or changes promptly, such as cancellations, rescheduling, or modifications to itineraries.
• Work independently to meet client needs and deliver high-quality travel solutions with minimal supervision.
• Build and maintain strong relationships with clients to encourage repeat business and referrals.
• Keep detailed records of bookings, client preferences, and transactions for accurate reporting and follow-up.

Requirements:

• Experience: 0–4 years of prior experience as a travel agent is compulsory.
• Knowledge: Proficiency in visa requirements for multiple countries, with a thorough understanding of travel documentation processes.
• Trends: Awareness of domestic and international travel trends, including restrictions and guidelines.
• Skills: Strong interpersonal and customer service skills, with the ability to resolve issues effectively.
• Independence: Capability to work with little to no supervision.
• Flexibility: Availability to adapt to client schedules and respond to travel needs promptly.