New
Featured
2 days ago
Travel Consultant
Royelitours and Travels
Consulting & Strategy
Tourism & Travel
NGN
150,000 - 250,000
Easy Apply
Job Summary
We are seeking a highly motivated and customer-oriented Travel Consultant to join our dynamic team. The ideal candidate will be responsible for assisting clients with their travel needs, providing expert advice, and ensuring seamless travel experiences. The role requires excellent communication skills, attention to detail, and a passion for travel and customer service.
- Minimum Qualification : Degree
- Experience Level : Entry level
- Experience Length : 2 years
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Provide travel consultation services, including flight bookings, hotel reservations, and holiday package arrangements.
- Assist clients in planning and booking travel itineraries tailored to their preferences and budget.
- Utilize Global Distribution Systems (GDS) such as Amadeus or Sabre to process bookings and issue tickets.
- Stay updated with travel trends, visa requirements, airline regulations, and destination information.
- Handle customer inquiries, resolve complaints, and provide support throughout the travel process.
- Process payments, issue invoices, and ensure proper documentation for all travel transactions.
- Promote and sell travel packages, ensuring high customer satisfaction and retention.
- Build and maintain strong relationships with airlines, hotels, and other travel service providers.
- Work efficiently in a fast-paced environment while managing multiple bookings simultaneously.
Requirements:
- Minimum of 2 years of experience in the travel and tourism industry.
- BSc/HND in Tourism, Hospitality, Business Administration, or a related field is preferred.
- Knowledge of GDS platforms such as Amadeus or Sabre is an advantage.
- Strong sales and negotiation skills.
- Excellent communication and interpersonal abilities.
- Attention to detail and strong problem-solving skills.
- Ability to work under pressure and meet deadlines.
- Passion for travel and a customer-first approach.
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