User Experience Researcher
Mobile Sport Limited (MSport)
Software & Data
Job Summary
We are looking to hire a suitable candidate to fill this position
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 2 years
Job Description/Requirements
Responsibilities:
- Plan and carry out user research studies using mixed methods, including methods such as online surveys, user interviews over the phone, contextual inquiries, focus groups, etc.
- Review, analyze, and report qualitative and quantitative data to deliver actionable insights to the product and design teams
Requirements:
- Bachelor’s degree in Computer Science, Psychology, Human-Computer Interaction, Design, Information, Anthropology, or equivalent preferred
- Relevant experience in a related field like FinTech (e.g. Banking, Micro Banking, Payment, Mobile Payment and Personal Loans)
- Experience with quantitative research methods
- Strong interpersonal communication skills (verbal and written)
- Ability to translate product team requests and needs into researchable questions in a rigorous and valid way
- Good organizational, planning, data collection, and analytical skills
- Passion for understanding user behavior in mobile applications
- Fluency in English and local languages
- Familiarity with smartphones
- Must own a smartphone
- Proficiency in computer applications, and excellent knowledge of Microsoft Office Suite
- Broad knowledge of FinTech, sports betting and casino games.
Remuneration: NGN 250,000
- Breakdown: 70% Basic Salary, 30% Performance Salary
Please Note: Final performance salary according to staff KPI score: Final performance pay = Performance Salary * KPI score
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