- Minimum Qualification :
Job Description/Requirements
Who we are
Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed.
If this excites you, it excites us too and we would love to have you.
About the role
Location: Remote
Full time
Position Overview:
As a UX researcher, you will be tasked with building and using research methods to study the company’s customers and their behaviors when interacting with our products and services. You will be generating a range of qualitative and quantitative data on our customers, focusing on their attitudes and behaviors. In this capacity, you will collaborate closely with our team of designers, product specialists, engineers and especially our customers to enhance the excellence of our products.
What You'll Be Doing:
- Conduct qualitative and quantitative research to understand user behaviors, preferences, and pain points.
- Plan and execute usability studies, interviews, surveys, and other research methods to gather valuable user insights.
- Analyze research data and synthesize findings to identify patterns, trends, and user needs.
- Create comprehensive and insightful reports and presentations to effectively communicate research findings to cross-functional teams.
- Work closely with stakeholders to ensure a user-centric approach in all stages of product development.
- Create and maintain user personas to represent various user segments, ensuring a shared understanding of the target audience.
- Plan and conduct usability testing sessions to evaluate the usability and effectiveness of digital products.
- Iterate on designs based on usability and A/B testing feedback and collaborate with the design team to implement improvements.
- Stay informed about industry trends, competitors, and best practices to provide recommendations for enhancing our products.
- Organize and analyze results and present reports.
- Advocate for and incorporate accessibility considerations into research methodologies and design processes.
What You Bring to the Party:
What we can offer you
Excited to embark on this adventure with us? Drop us your resume, portfolio, and a cover letter that shows us your personality and why you're the missing piece to our puzzle. We can't wait to meet you!
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