Eatery Manager at Honour Flow Group of Companies (HFGC)

HFGC is a group of companies, with several subsidiaries and varieties of products available to customers. These subsidiaries include: a huge warehouse where codiment, eateries, bakery, water factory, juice, ice block, gas station, filling station, and a microfinance bank. We deliver our products across the Nigeria, timely.









We are recruiting to fill the position below:

Job Title: Eatery Manager

Location: Sapele / Warri - Delta

Employment Type: Full-time









Job Description



Coordinate daily Front of the House and Back of the House eatery operations

Deliver superior service and maximize customer satisfaction

Oversee all aspects of daily operations, including food production, service delivery, and inventory management.

Lead, mentor, and manage department heads and staff across all functions.

Ensure compliance with company policies, safety regulations, and industry standards

Respond efficiently and accurately to customer complaints

Regularly review product quality and research new vendors

Organize and supervise shifts

Appraise staff performance and provide feedback as well to the Human resource department, to improve productivity

Ensure proper staffing levels, staff training, and employee engagement to maintain high performance and morale. Train new and current employees on proper customer service practices

Conduct regular performance reviews and set individual goals aligned with company objectives.

Manage the eatery’s financial performance, including budgeting, forecasting, cost control, and profit maximization.

Oversee inventory control to ensure proper stock levels and minimize waste.

Work closely with suppliers and procurement to ensure timely deliveries and negotiate cost-effective deals.

Ensure quality standards for all ingredients and products used in the eatery.

Estimate future needs for goods, kitchen utensils and cleaning products

Ensure compliance with sanitation and safety regulations

Manage eatery’s good image and suggest ways to improve it

Control operational costs and identify measures to cut waste

Create detailed reports on weekly, monthly and annual revenues and expenses

Appraising staff performance and disciplining or retraining employees to correct poor performance

Promote the brand in the local community through word-of-mouth and eatery events

Recommend ways to reach a broader audience (e.g. discounts and social media ads)

Implement policies and protocols that will maintain future eatery operations.



Requirements and Skills



B.Sc Degree / HND in Business Administration; hospitality management/ any related course or culinary schooling is a plus

Proven work 5- 6 years’ experience as a Restaurant/ Eatery Manager, Restaurant General Manager, Hospitality manager or similar role

Proven customer service as well as leadership experience as a manager

Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

Familiarity with restaurant/ Eatery management software, like OpenTable and PeachWorks is plus

Strong leadership, motivational and people skills

Acute financial management skills.









Application Closing Date

31st October, 2024.