Waitress

Responsibilities:

• Greet and welcome guests with a warm and friendly attitude.
• Present menus and help guests select food and beverages.
• Take accurate food and drink orders and relay them to the kitchen staff.
• Serve food and beverages promptly and efficiently.
• Ensure guests are satisfied with their dining experience and address any concerns.
• Maintain cleanliness and organization of the dining area.
• Set up tables according to restaurant standards.
• Clear and reset tables quickly between guests.
• Assist in preparing and serving beverages and desserts.
• Work closely with kitchen and bar staff to ensure timely and accurate order delivery.
• Communicate effectively with team members to coordinate service.
• Support colleagues in other areas as needed to maintain smooth operations.
• Handle guest complaints and concerns with professionalism and empathy.
• Provide information about Magida Gardens' services, menu items, and events.
• Uphold Magida Gardens' standards of service excellence at all times.

Requirements:

• Previous experience as a waitress or in a customer service role is preferred.
• Excellent verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• A positive attitude and a passion for delivering outstanding guest experiences.
• Flexibility to work various shifts, including evenings, weekends, and holidays.

Benefits:

• Competitive salary and tips.
• Opportunities for career advancement within Magida Gardens.
• Employee discounts on food and beverages.
• Training and development programs to enhance your skills.
• A supportive and inclusive work environment.