Immediate Start
New
3 days ago
Skills Required
ZOHO software skills IT networking skillsJob Summary
We seek to hire a professional Zoho-certified IT support person in-house. You must be capable of networking, remote support, IP telephony setup, and employee training.
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 4 years
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Resolving IT support requests from employees
- Answering employee questions regarding computer systems
- Gathering and analyzing data to diagnose problems with computer systems
- Changing configurations, settings, and permissions to fix computer issues
- Generating sign-ins for new hires during the onboarding process
- Installing new software and hardware drivers and updating existing ones as needed
- Updating employees on the status of their service requests
- Logging all service requests and updating tickets as needed
Requirements:
- You must be capable of networking, remote support, IP telephony setup, and employee training.
- At least 4 years of working experience in IT Support
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