Cashier

Responsibilities:

• Manage transactions with customers using cash registers

• Phone etiquette

• Skilled in loss prevention

• Ensure pricing is correct

• Product and inventory knowledge

• Scan goods and ensure pricing is accurate

• Collect payments whether in cash, transfer, or POS

• Issue receipts and change

• Track inventory 

• Stay current on promotions, discounts, or special offers

• Redeem stamps and coupons

• Cross-sell products and introduce new ones

• Resolve customer complaints, guide them, and provide relevant information

• Greet customers when entering or leaving the store

• Maintain clean and tidy checkout areas

• Track transactions on balance sheets and report any discrepancies

• Bag, box or gift-wrap packages

• Handle merchandise returns and exchanges

• Makes sales referrals, cross-sells products and introduces new items 

• Perform other duties as assigned/required by the accountant

• Resolve customer complaints, guide them, and provide relevant information

• Maintain clean and tidy checkout area

• Willingness to displace patience in the face of all types of customer interaction

Requirements:

• Minimum of OND/HND or BSC in related fields.
  
• Must be computer literate.
• 2+ years’ experience in a similar role.
• Proficient in using accounting software.
• Demonstrated integrity.
• Strong time management skills.
• Active listening and interpersonal skills.
• Good product knowledge.
• Strong critical thinking skills.
• Dependable and flexible.
• Friendly with good communication skills.
• Ability to build customer loyalty.
• Familiarity with financial and customer service principles.
• Good math skills, capable of creating and analyzing reports, spreadsheets, and sales statistics.
• Proficient user of MS Office (especially MS Excel).
• Strong initiative, time management, and stress management skills.
• Problem-solving attitude.
• Work experience as a Retail Cashier or in a similar sales role.
• Basic PC knowledge.
• Familiarity with electronic equipment such as cash registers and POS systems.
• Efficient and able to multitask.
• Skilled in conflict resolution.
• Hardworking with a focus on loss prevention.
• Keen attention to detail.
• Customer-focused and friendly with excellent customer service skills.
• Possesses basic math skills and is aware and alert at all times.
• Patient and able to handle any situation calmly and confidently.