Commercial Manager

Responsibilities:

Commercial Strategy & Leadership:

• Develop and execute a robust market development strategy to drive growth in the CRIC market.
• Identify and prioritize growth opportunities through market analysis and strategic planning.
• Drive revenue growth by setting aggressive yet achievable targets for sales and commercial operations.
• Build and manage a portfolio of profitable customers and transactions through strong relationships with reliable partners.
• Manage existing vendors as well as create a pipeline for continuous onboarding of qualified vendors.
• Identify and capitalize on new business opportunities, fostering relationships with key industry stakeholders, manufacturers, government agencies, and partners.

Sales and Business Development:

• Build and manage a high-performing team to achieve and exceed revenue targets.
• Design and implement sales strategies to capture new markets, expand the brand's footprint, and retain top-tier customers.
• Drive customer acquisition strategies to increase market share, fostering long-term partnerships with reliable clients.
• Oversee the end-to-end sales cycle, from prospecting to deal closure, ensuring seamless execution and that sales targets are met.
• Cultivate strong relationships with key customers, vendors, and industry stakeholders to enhance customer loyalty and business opportunities.
• Manage and close TF transactions and projects, directing the activities of the commercial planner on the subject matter (subject to an approved project value).
• Collaborate cross-functionally to align commercial activities with business objectives and maximize outcomes.

Marketing and Market Intelligence:

• Collaborate with the marketing team to design and execute innovative campaigns that enhance brand visibility and market reach.
• Ensure alignment of marketing initiatives with commercial objectives to drive lead generation and customer engagement.
• Conduct regular market analysis to identify trends, emerging markets, customer preferences, and competitive dynamics, adjusting strategies accordingly.
• Use insights to refine product offerings, pricing strategies, and value propositions.
• Monitor regulatory changes and advise on their potential impact on business operations.

Operational Excellence:

• Streamline commercial operations to ensure efficiency and scalability.
• Establish systems and processes to optimize quality, cost-efficiency, and on-time delivery of products and services.
• Coordinate cross-departmental efforts to ensure seamless alignment in meeting commercial goals.
• Customer Experience and Relationship Management
• Serve as the primary point of contact for key accounts, resolving issues and ensuring the delivery of superior service.
• Expand Matta’s client base by diversifying customer portfolios and entering new market segments.
• Introduce mechanisms to measure and enhance the overall customer experience and drive loyalty.

Team Leadership and Development:

• Conduct regular performance reviews, provide constructive feedback, and identify opportunities for growth and improvements.
• Conduct training sessions to build team capacity in sales, negotiations, and market dynamics.
• Encourage innovation and collaboration within the team to achieve exceptional results.

Performance Monitoring and Reporting:

• Develop and present regular performance reports to the Chief Commercial Officer and management to inform decision-making and strategic direction.
• Use objectives and key results (OKRs) to track progress against business goals and identify areas for improvement.

Requirements:

• Bachelor’s degree in chemistry, Business Administration or Marketing or considerable related background.
• The role holder should have extensive business development experience with a background in Chemistry but with an enshrined knowledge of business management.
• Minimum of 7 years of experience in a commercial management role. Minimum of 3 years managing a team.
• Proven track record of success in B2B sales, business development, and operations and navigating challenging markets.
• Exceptional communication and negotiation skills.
• Excellent and proven project management skills.
• Good numerical and analytics skills.
• Result and quality orientation with an eye for detail to ensure excellent accuracy of work.
• Excellent written skills and attention to detail – the ability to express complex commercial issues simply and coherently is essential.
• Industry awareness.
• Information seeking with analytical thinking.
• Ability to review technological trends in the local and global sectors.
• A Leader
• Self-motivated: demonstrate a sense of ownership with a high level of commitment.

Locations: Lagos

Work Mode: Hybrid

Remuneration: NGN 1.2 Million - 1.5 Million