Communications Associate

Responsibilities:

• Assist the Communications Director in planning and executing virtual and in-person events, ensuring seamless coordination and delivery.
• Handle logistics, participant engagement, and follow-ups to maximize event impact.
• Support in hosting and facilitating events, including webinars, workshops, and community gatherings.
• Create communication briefs, communication plans, and event briefs to ensure speaker preparedness and effective engagement.
• Create external-facing event recaps, reflection pieces, or articles to highlight key takeaways and amplify event outcomes.
• Write, edit, and publish high-quality content for newsletters, blogs, and social media platforms that align with the organization’s mission.
• Develop thought leadership pieces that highlight key issues in the nonprofit space, positioning The Smile Outreach as an authority in its focus areas.
• Ensure consistency in tone, branding, and messaging across all communication materials.
• Manage the creation, design, and dissemination of regular newsletters to stakeholders, donors, and partners.
• Source and curate engaging stories, updates, and visuals for newsletters.
• Monitor engagement metrics and recommend improvements to increase readership and interaction.
• Collaborate with the Communications Director to develop and execute strategic communication plans.
• Support the implementation of campaigns to increase visibility, engagement, and support for The Smile Outreach’s initiatives.
• Conduct research and stay updated on trends in the nonprofit space to inform content and strategy.
• Assist with media outreach and management of press materials as needed.
• Contribute to team brainstorming sessions and strategy discussions.

Requirements:

• Bachelor’s degree in communications, public relations, journalism, or a related field.
• Minimum of 1-2 years of experience in a communications role, preferably within the nonprofit or social impact sector.
• Exceptional writing and editing skills with attention to detail.
• Experience with event coordination and facilitation.
• Proficiency in digital communication tools, including email marketing platforms (e.g., Mailchimp), social media management tools, and content creation software.
• Basic graphic design skills using tools like Canva or Adobe Creative Suite.
• Strong organizational and multitasking abilities.
• A passion for storytelling and driving social impact.
• Strong interpersonal skills and ability to work collaboratively in a remote environment. Proactive and self-motivated with the ability to meet deadlines.
• A commitment to diversity, equity, and inclusion in communication and outreach efforts.