1 month ago
Customer Service Officer
Total Business Solution Consulting Ltd
Customer Service & Support
Easy Apply
Job Summary
Embassy Drycleaning & Laundry Service is looking for a qualified female Customer Service Officer to join their team.
- Minimum Qualification : Diploma
- Experience Level : Entry level
- Experience Length : No Experience/Less than 1 year
Job Description/Requirements
Responsibilities:
- Greet and assist customers professionally at the reception.
- Handle customer inquiries, complaints, and service requests effectively.
- Maintain accurate records of orders, pickups, and deliveries.
- Provide customers with updates on service timelines and address their concerns promptly.
- Manage incoming calls and emails while ensuring excellent communication.
- Collaborate with the operations team to ensure timely and quality service delivery.
- Promote company services and upsell additional offerings when appropriate.
- Maintain a clean and organized reception area to enhance customer experience.
Requirements:
- Resides in or around Festac, Okota, Magodo, Victoria Island, Ikoyi, and Surulere for easy commute.
- 0-1 year experience
- Minimum of SSCE
Locations: Festac, Okota, Surulere, Magodo, Ikeja, Victoria Island, Ikoyi
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