Front Desk Personnel

Responsibilities:

Greet and Welcome Guests/Clients:

• Warmly greet visitors as they enter the premises.
• Direct guests to the appropriate person or department.
• Provide general information about the organization or services offered.

Answer and Direct Phone Calls:

• Manage incoming phone calls and route them to the correct person or department.
• Handle inquiries, provide information, and resolve basic customer issues.

Manage Visitor Logs and Appointments:

• Register visitors and issue visitor passes as necessary.
• Maintain a log of visitors entering and exiting the premises.
• Schedule and confirm appointments for guests or clients with staff members.

Handle Correspondence:

• Receive and sort mail and deliveries.
• Send and receive faxes, emails, and other documents.
• Ensure timely distribution of mail and packages to staff or departments.

Clerical and Administrative Support:

• Perform basic administrative tasks such as data entry, filing, and managing office supplies.
• Support other departments with tasks as needed, such as booking meeting rooms or arranging travel.

Maintain Clean and Organized Reception Area:

• Keep the front desk area neat, organized, and presentable at all times.
• Ensure informational materials such as brochures or pamphlets are well-stocked and current.

Security and Access Control:

• Ensure only authorized personnel enter the premises.
• Monitor and maintain security protocols, such as signing visitors in and out.

Requirements:

• Fresh graduate from a recognized university with HND or equivalent.
• Previous experience in a customer service or receptionist role is preferred. 
• Highly skilled, mature, and very good-looking.
• A young lady between 24 and 28 years old 

 Skills:

• Excellent verbal and written communication.
• Strong organizational skills and attention to detail.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Ability to handle multiple tasks and prioritize effectively.
• Professional appearance and demeanour.

Key Attributes:

• Friendly and welcoming attitude.
• Problem-solving abilities.
• Strong interpersonal skills.
• Ability to work independently and as part of a team.

Work Environment:

• Typically an office or reception area.
• May require standing for extended periods.
• In some roles, evening, weekend, or holiday shifts may be required.

Location: Lagos, preferably on the Island.