Receptionist
StellarOps Strategies
Admin & Office
Job Summary
A lounge is searching for a Receptionist as the first point of contact for guests, providing a warm welcome and managing reservations. The ideal candidate will handle inquiries, bookings, and ensure smooth front desk operations.
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 1 year
Job Description/Requirements
Responsibilities:
- Greet and welcome guests upon arrival.
- Answer and direct phone calls to appropriate staff members.
- Manage reservations, bookings, and check-in/check-out procedures.
- Provide information about the venue, services, and events.
- Handle customer inquiries and complaints promptly and professionally.
- Maintain a tidy and organized reception area.
- Assist with administrative tasks as needed.
- Coordinate with other departments to ensure smooth operations.
Requirements:
- This position is open preferably to a female candidate
- Previous receptionist or customer service experience.
- Strong communication and interpersonal skills.
- Good organizational and multitasking abilities.
- Proficiency in Microsoft Office and reservation software.
- Professional appearance and attitude.
- Ability to work flexible hours, including evenings and weekends
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