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1 month ago

Job Summary

A lounge is searching for a Receptionist as the first point of contact for guests, providing a warm welcome and managing reservations. The ideal candidate will handle inquiries, bookings, and ensure smooth front desk operations.

  • Minimum Qualification : Degree
  • Experience Level : Mid level
  • Experience Length : 1 year

Job Description/Requirements

Responsibilities:

  • Greet and welcome guests upon arrival.
  • Answer and direct phone calls to appropriate staff members.
  • Manage reservations, bookings, and check-in/check-out procedures.
  • Provide information about the venue, services, and events.
  • Handle customer inquiries and complaints promptly and professionally.
  • Maintain a tidy and organized reception area.
  • Assist with administrative tasks as needed.
  • Coordinate with other departments to ensure smooth operations.


Requirements:

  • This position is open preferably to a female candidate
  • Previous receptionist or customer service experience.
  • Strong communication and interpersonal skills.
  • Good organizational and multitasking abilities.
  • Proficiency in Microsoft Office and reservation software.
  • Professional appearance and attitude.
  • Ability to work flexible hours, including evenings and weekends

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