Fraud Desk Officer
Unified Payment Services Limited
Accounting, Auditing & Finance
Job Summary
We are seeking to hire a Fraud Desk Officer. You will promptly identify, measure, monitor, manage, minimize, and report risks that may impact negatively on the achievement of our business objectives in line with the enterprise risk tolerance and business strategy.
- Minimum Qualification : OND
- Experience Level : Mid level
- Experience Length : 3 years
Job Description/Requirements
Responsibilities:
- Daily PayAttitude transaction review, monitoring, and trend analysis investigation.
- Periodic/monthly submission of blocked users, newly onboarded customers, fraudulent transactions, approved and declined transactions, and trend analysis.
- Makers and Checkers Report: Review of transactions done by users awaiting validation on the PayAttitude platform.
- Merchant transaction monitoring on TWO, Watchlist & Hospitality Merchants’ report.
- Conduct objective, fair, thorough, unbiased, and timely investigations on fraud incidences reported by schemes, banks, and other external e-payment stakeholders.
- Work closely with other depts. within the organization to investigate and resolve fraudulent incidences. Escalate issues with the potential for negative industry and/or corporate exposure.
- Investigation and approval for limit increase on Pay Attitude, PIN reset, manual reversals, and PayAttitude Validation Bypass.
- Special investigation and review for suspicious scheme transactions.
Requirements:
- OND in Finance, Accounting, Business Administration, or a related field.
- Proven experience working in fraud detection, investigation, or related roles.
- Strong analytical skills and the ability to interpret complex data sets.
- Excellent attention to detail and the ability to identify anomalies or irregularities.
- Knowledge of fraud detection tools, techniques, and regulations.
- Proficiency in using relevant software and tools for data analysis and reporting.
- Effective communication skills, both verbal and written, with the ability to present findings to diverse audiences.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong ethical standards and integrity, with a commitment to upholding the organization's values.
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