Fraud Investigation Officer

Responsibilities:

• Development and implementation of fraud risk processes, tools, policies, standards, and procedures in alignment with the CBN regulatory policies. 
• Perform Daily transaction review, monitoring, and trend analysis investigation.
• Provides Periodic/monthly submission of blocked users, newly onboarded merchants, fraudulent transactions, and approved and declined transactions.
• Conduct Merchant transaction monitoring; provide Watch list & Hospitality Merchants’ report.
• Conduct objective, fair, thorough, unbiased and timely investigations on fraud incidences reported by schemes, banks, and other external e-payment stakeholders.
• Work closely with other departments within the organization to investigate and resolve fraudulent incidences. 
• Documents investigations for both internal tracking and regulatory reporting purposes. 
• Maintains liaison relationships with local, state, and federal Law Enforcement agencies. Attends court hearings when required.
• Escalate issues with potential for negative industry and/or corporate exposure
• Creates and delivers fraud training for all staff for organization-wide fraud awareness. 

Requirements:

• OND in Finance, Economics, Computer Science, Social Sciences, Engineering, Business Administration, Information Technology or related fields. 
• Professional certification in Compliance, Fraud, and investigation would be an added advantage.
• Knowledge of Microsoft Office packages, data tools, or statistical packages  
• Ability to communicate effectively in speech and writing. 
• 2-5 years of experience in payment operations or related roles is required. 
• Possess good knowledge of  electronic investigations