Job Summary
This is a full-time on-site role for a Front Desk Receptionist at Formwork Limited located in Lagos. The Front Desk Receptionist will be responsible for performing various receptionist duties, including answering phone calls, greeting and assisting visitors and managing incoming and outgoing correspondence. The role also involves providing clerical support and maintaining office supplies and equipment.
- Minimum Qualification : High School (S.S.C.E)
- Experience Level : Entry level
- Experience Length : 1 year
Job Description/Requirements
Responsibilities:
- Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.)
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages, etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels, etc.
- Check, sort, and forward emails
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Monitor office expenses and costs
- Take up other duties as assigned (travel arrangements, schedules, etc.)
Requirements:
- Phone Etiquette, Communication, and Customer Service skills
- Experience in receptionist duties and clerical skills
- Excellent written and verbal communication skills
- Strong organizational and multitasking abilities
- Proficient in using office equipment and computer applications
- Attention to detail and problem-solving skills
- High school diploma or equivalent
- Relevant certifications or training in customer service or office administration
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