Guest Experience Host

Responsibilities:

• Guest Hosting: Welcome guests warmly, provide them with check-in support, and ensure their needs are met throughout their stay.
• Housekeeping: Perform housekeeping duties to maintain a clean and inviting environment for all guests.
• Cooking: Prepare light meals and snacks for guests, accommodating dietary preferences and special requests as needed.
• Social Media Content Creation: Capture and create engaging content that reflects our brand for social media platforms, showcasing our unique spaces and guest experiences.
• Customer Service & Inquiries: Respond promptly and professionally to guest inquiries through phone, email, and social media, providing information, support, and problem resolution.

Requirements:

• Proven experience in hospitality, guest services, or customer support.
• A friendly and welcoming demeanor is essential, ensuring guests feel at ease from the moment they arrive.
• Strong communication skills and a professional, approachable manner.
• Excellent organizational skills with close attention to detail, particularly in housekeeping tasks.
• Proficiency in social media platforms (Instagram, Facebook, TikTok, etc.), with a creative eye for engaging content.
• Solid understanding of and experience with booking platforms such as Airbnb, Booking.com, and similar
• Flexibility to work weekends and evenings and adapt to a dynamic schedule as needed.

Benefits:

• Competitive hourly rate.
• Flexible working hours.
• Hands-on experience in a fast-paced, guest-focused environment.
• The opportunity to be part of a passionate, supportive team!