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4 weeks ago

Job Summary

We are looking for a dedicated and experienced Hotel Manager to oversee the daily operations of Grandswiss hotel which is a 5 star luxury hotel, located in Anambra state. This individual has to ensure exceptional guest experiences while maximizing revenue and maintaining high standards of service.

  • Minimum Qualification : Degree
  • Experience Level : Mid level
  • Experience Length : 3 years

Job Description/Requirements

Responsibilities:

  • Oversee all aspects of hotel operations, including front desk, housekeeping, maintenance, and food and beverage services.
  • Ensure exceptional guest service by addressing inquiries, complaints, and feedback promptly and effectively.
  • Manage budgets and financial performance, optimizing revenue and controlling costs.
  • Develop and implement marketing strategies to attract guests and increase occupancy rates.
  • Recruit, train, and supervise staff, fostering a positive work environment.
  • Maintain compliance with health and safety regulations and hotel policies.
  • Monitor industry trends and competitors to identify opportunities for improvement.
  • Coordinate with various departments to ensure seamless operations.
  • Prepare and present reports on hotel performance to stakeholders.


Requirements:

  • Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
  • Proven experience in hotel management or a similar role (5+ years preferred).
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficient in hotel management software and Microsoft Office Suite.
  • Ability to work flexible hours, including weekends and holidays.
  • Strong problem-solving skills and attention to detail

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