Operations & Business Development Manager

Responsibilities:

Strategic Leadership & Innovation:

• Develop and implement creative strategies and innovative ideas to enhance services and drive business growth.
• Conduct market research to identify trends, competitive positioning, pricing strategies, and new areas for expansion.
• Develop business models, business plans, and feasibility studies for new initiatives.

Business Development:

• Identify, develop, and manage new business opportunities to expand the company’s client base and market share.
• Create and deliver compelling business proposals, presentations, and sales pitches.
• Drive sales promotions, marketing initiatives, and online branding efforts to enhance visibility and attract potential clients.
• Build and nurture long-term relationships with partners, clients, and stakeholders to foster trust and collaboration.

Staff & Operations Management:

• Recruit, hire, and train qualified staff including stylists, trainers, therapists, and administrative personnel.
• Supervise and manage daily team operations, ensuring optimal performance and a positive work environment.
• Oversee office management tasks such as scheduling, inventory control, and administrative functions.

Client & Company Representation:

• Act as the face of Ellas Place at networking events, trade shows, and industry-related activities.
• Manage client relationships to ensure exceptional service and customer satisfaction.
• Represent the company with professionalism and integrity in all interactions.

Reporting & Performance Analysis:

• Write comprehensive reports and track key performance indicators (KPIs) such as revenue growth, market penetration, and client retention.
• Monitor and analyze business performance metrics, providing insights and actionable recommendations for continuous improvement.

Ethics & Professionalism:

• Uphold the highest standards of honesty, transparency, and ethical business practices.
• Demonstrate strong business acumen and a results-oriented mindset in all operations.

Requirements:

• 3 years of proven managerial experience in a gym, salon, spa, or similar service-oriented business.
• A female candidate is preferred.
• Demonstrated ability to recruit, manage, and lead diverse teams.
• Excellent communication and interpersonal skills, with a talent for presenting ideas and persuading audiences.
• Strong strategic and analytical abilities, including market research and performance analysis.
• Proficiency in office management, report writing, and technical tools such as Microsoft Office Suite and CRM systems.
• Entrepreneurial spirit with a proactive, innovative, and resourceful approach.
• Self-driven, adaptable, and capable of thriving in a fast-paced environment.
• A personal vehicle is preferred for ease of travel and client visits.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development in a dynamic, multi-service environment.
• A supportive, innovative work culture committed to excellence and ethical practices.

Location: Abuja.

Application Deadline: March 31 2025