New
2 weeks ago
Operations Manager
HRonwheels
Management & Business Development
Banking, Finance & Insurance
NGN
1,200,000 - 1,500,000
Easy Apply
Job Summary
We are seeking an experienced Operations Manager to join our growing fintech company with extensive knowledge of banking operations and a comprehensive understanding of the financial regulatory landscape. This role involves overseeing daily operational activities, ensuring compliance with financial regulation.
- Minimum Qualification : Degree
- Experience Level : Senior level
- Experience Length : 10 years
Job Description/Requirements
Responsibilities:
- Develop and implement operational strategies that align with the company's objectives
- Monitor operational processes and workflows to identify areas for improvement
- Ensure compliance with relevant banking regulations and financial services laws
- Manage cross-functional teams and resources effectively
- Develop risk management frameworks to protect the organization
- Create and maintain operational documentation, policies, and procedures
- Oversee customer service operations and maintain service excellence
- Coordinate with technology teams to implement system enhancements
- Prepare regular reports on operational metrics and performance
- Manage vendor relationships and third-party service providers
- Lead operational initiatives and special projects as required
Requirements:
- Minimum 7 years of experience in banking operations
- Comprehensive knowledge of financial regulatory frameworks and compliance requirements
- Proven track record in operations management within financial services or fintech
- Strong leadership abilities with experience managing teams
- Excellent problem-solving skills with the ability to optimize processes
- Advanced understanding of financial systems and technology platforms
- Superior analytical skills and attention to detail
- Exceptional communication and interpersonal abilities
- Demonstrated ability to manage multiple priorities in a fast-paced environment
- Experience in implementing operational efficiencies and cost-saving measures
- Proficiency in data analysis and operational reporting
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