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New
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Porter
Point Of Sales For Africa Technology Limited
Hospitality & Leisure
Hospitality & Hotel
NGN
75,000 - 150,000
Easy Apply
Job Summary
As a Porter at Bizarre Luxury Apartments Kano, you will be the first point of contact for guests, ensuring they receive a warm welcome and professional assistance throughout their stay. Your role is critical in creating a luxury experience from arrival to departure by handling guests’ luggage, guiding them through the facility, and providing top-tier concierge services.
- Minimum Qualification : OND
- Experience Level : Mid level
- Experience Length : 3 years
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Greet and welcome guests with a warm and professional demeanor.
- Assist guests with luggage handling, transportation, and storage upon check-in and check-out.
- Escort guests to their rooms while providing essential information about amenities and services.
- Provide concierge services, including assisting with directions, reservations, and recommendations for local attractions.
- Maintain lobby and entrance areas, ensuring they remain clean, organized, and welcoming.
- Work closely with the reception team to facilitate smooth guest arrivals and departures.
- Assist in delivering room service orders, packages, and special guest requests.
- Respond promptly to guest requests and handle inquiries with professionalism.
- Support security by monitoring the entry of visitors and reporting suspicious activities.
- Ensure guest satisfaction by going the extra mile in service delivery.
Requirements:
- OND/ND in Hospitality, Tourism, or any related field
- Minimum 3 years experience as a porter, bellboy, or concierge in a hotel, serviced apartment, or luxury facility
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