Front Desk Officer

Responsibilities:

• Greet and welcome visitors in a friendly and professional manner.
• Answer and direct phone calls, emails, and other inquiries.
• Manage the appointment calendar and schedule meetings for staff members.
• Maintain a clean and organized reception area.
• Handle incoming and outgoing mail and packages.
• Assist with basic administrative tasks, such as filing, data entry, and office supply management.
• Provide information about the company and services to clients and visitors.
• Coordinate with other departments to facilitate smooth operations.
• Ensure compliance with company policies and procedures.

Requirements:

• High school diploma or equivalent; additional qualifications in office administration or related field are a plus.
• Proven experience as a receptionist or in a similar administrative role.
• Excellent verbal and written communication skills.
• Proficient in MS Office (Word, Excel, Outlook) and familiar with office equipment (e.g., printers, copiers, telephones).
• Strong organizational and multitasking abilities.
• Professional demeanor with a positive attitude and a customer-focused approach.
• Ability to handle sensitive information with discretion and confidentiality.
• Basic problem-solving skills and the ability to work independently as well as part of a team.

If you are a motivated individual with a passion for providing excellent customer service and have the skills and experience to excel in this role, we encourage you to apply.