Receptionist/Customer Service Representative
Holton Realty
Admin & Office
Skills Required
Friendly InterpersonalJob Summary
We are seeking a friendly and professional Receptionist/Customer Service Representative to serve as the first point of contact for our company. The ideal candidate will handle front desk duties, assist customers, and ensure a welcoming and organized office environment.
- Minimum Qualification : OND
- Experience Level : Entry level
- Experience Length : 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Greet and welcome visitors in a warm and professional manner.
- Answer and direct phone calls, emails, and inquiries efficiently.
- Provide accurate information about the company’s products or services.
- Handle customer complaints, concerns, and requests promptly.
- Schedule appointments and meetings and maintain office calendars.
- Maintain a clean and organized reception area.
- Process orders, invoices, and payments if required.
- Assist with clerical tasks such as filing, data entry, and document management.
- Coordinate with other departments to ensure smooth customer service operations.
- Uphold company policies and maintain confidentiality.
Requirements:
- 1 year experience
- Minimum of OND
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